Shipping & Returns
Shipping Policy
Shipping will be 3-5 working days but can be processed faster in quieter periods. We aim to get your parcels on there way, as efficiently as we can.
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Please see below for our shipping rates:
Royal Mail Tracked 48 hours -
Small Parcel under 2kg - £3.19
Small Parcel Over 2kg - £6.19
Yodel Direct under 1kg - £3.83
Over 2kg - £6.11
Returns Policy
Returns Information
* We take pride in preparing your order efficiently but ensuring it reaches you in the condition you'd expect.. However if this isn't the case, we will do everything we can to fix it! Please contact our customer support team with your order number and details of issue within 14 days of receipt. We will try our best to resolve the issue as quickly as possible, please email your issue to ( ADD EMAIL ADDRESS)
* Returned products must be in perfect original sale condition, unless specified as damaged during transit. Return postage is at the buyer's own cost and risk. We advise for all items to be returned via tracked mail.
* We do not take responsibility for incorrect shipping details, you will have to wait for your order to be returned back to our HQ.
* No refunds will be given for any items that go missing in the post and a claim will be made to Parcelforce / Royal Mail.
* We can not accept returns for the 'Build Your Own Mix ' this is due to it being custom to you. If your item gets returned to us due to incorrect shipping details you will either have to pay for your items to be re-sent or you will be able to get refunded for items that are refundable.